Off-highway tire technician inspecting equipment at a quarry

Off-highway tires

Where we started.

A North American tire manufacturer runs its warranty claims, quarterly rebate reconciliation, and dealer incentive programs on McQuays.

Tire specialty pack

What runs here

The tire pack is included with McQuays. It adds the counter, the bay, the service truck, and the fleet portal on top of the core platform.

Counter and bay

  • Point of sale and ticket builder
  • Bay scheduling and job board
  • Fitment and size search across 6,000 construction and ag fitments
  • Contract pricing, fleet accounts, and PO numbers

Field and fleet

  • Dispatch and OTR field service
  • Inspections, tread depths, DOTs, and photos
  • Fleet management with position maps and PM
  • Casings, rims, machines, disposal, and compliance

Back office

  • Dealer portal
  • Warranty claims
  • Rebates
  • Incentives
  • Purchasing

Assistant

  • Drafts quotes, tickets, and claims
  • Checks fitment and inventory
  • Flags missing DOTs, hour meters, and photos
  • Your people approve before anything sends

Brand-agnostic. Works across every manufacturer you carry.

McQuays fleet system machine record with machine insights, tire position map, hours meter, maintenance schedule, and work ordersDemo data
The fleet system: one record per machine with tire positions, hour meters, PM intervals, faults, and work orders.

A day in the shop

Five stages. One connected flow.

Stage / 01

Dispatch

Service calls come in, get assigned to a tech and a truck, and route to the pit or the jobsite with customer, equipment, and tire history attached.

Stage / 02

Field and bay

Bays are scheduled on a shared board. Techs work the ticket from a phone or tablet, capturing photos, DOTs, tread depths, parts, and casing status.

Stage / 03

Counter

The counter takes payment against the same ticket the tech just closed, with fleet accounts, PO numbers, and contract pricing already resolved.

Stage / 04

Claims

Tire and component claims run one guided flow that checks for missing DOTs, hour meters, and photos before submission.

Stage / 05

Purchasing

Tires and parts reorder on the same PO, with pricing resolved and rebate eligibility already known.

Fleet portal

Your fleet accounts get their own record.

Fleets and business customers get a portal on your account: equipment records, tire positions, service history, PM coming due, and suggested orders that come straight back to you.

Tires and wheels

Position maps

Tread, pressure, hours on tire, casing status, and the next replacement window.

Parts

Fitted to the unit

Filters, hoses, undercarriage, GET, brakes, and batteries with install date and hour meter.

PM

Off the hour meter

Intervals by hours or calendar, with the parts each service needs already listed.

Cost

Per machine, per hour

Every work order, survey, and downtime event, plus spend by category.

In production today

30 to 50 hours saved per quarterly rebate cycle

Rebate reconciliation on McQuays.

See it running on your own data.

Get started